Shipping policy

SHIPPING POLICY

At Boo & Bramble, each item is thoughtfully made to order. This means your apparel is created especially for you after your order is placed.

ORDER PROCESSING

Orders typically require 2–7 business days for production before they are shipped.

Production times may vary depending on the item ordered, order volume, product availability, and seasonal demand.

Business days are Monday through Friday, excluding weekends and holidays.

SHIPPING AND DELIVERY

Once your order has been produced and shipped, delivery typically takes an additional 3–8 business days, depending on your location and the shipping carrier.

Most orders arrive approximately 5–15 business days after the order is placed. These time frames are estimates and are not guaranteed.

SHIPPING COSTS

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any available free-shipping offers or promotions will be clearly identified at checkout.

SHIPPING LOCATIONS

We currently ship within the United States.

ORDER TRACKING

Once your order ships, you will receive a shipping confirmation containing tracking information, when available.

Please allow additional time for tracking information to update after a shipping label is created.

MULTIPLE-ITEM ORDERS

If your order includes multiple items, they may be produced or shipped separately. When this occurs, items may arrive in separate packages and on different dates.

DELIVERY DELAYS

Delivery times may be affected by weather, carrier delays, holiday demand, production issues, or other circumstances outside our immediate control.

If a material shipping delay affects your order, we will communicate with you regarding available options.

Please order seasonal and holiday items early, as delivery by a specific holiday or event cannot be guaranteed unless expressly stated.

SHIPPING ADDRESSES

Please ensure that your shipping address is complete and accurate before placing your order.

If you notice an address error, contact us immediately through the Contact page on our website. Once an order enters production or ships, address changes may not be possible.

Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

LOST, DAMAGED, OR INCORRECT ORDERS

If your order appears lost, arrives damaged, or contains the wrong item, please contact us through the Contact page on our website.

Include your order number and, when applicable, photographs of the item or packaging so we can investigate and assist you.

QUESTIONS

If you have questions about shipping or delivery, please contact Boo & Bramble through the Contact page on our website.